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tools

19 Feb Process first, tools second: listen to your people, then build

Posted at 10:32h in Admin, Advisory Services, High-Tech, Implementation Services, Latest News, Sales Cloud
3 Likes
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In order to make the tool work, you have to put in the necessary steps. ...

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user-adoption

31 Aug Doubling down on user adoption

Posted at 03:30h in Admin, Advisory Services, Change Management, Health and Life Sciences, Latest News, Salesforce CPQ, Salesforce Managed Services, Service Cloud
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by Jacob LappaSo, you recently went live with a new CRM and CPQ implementation.  Everyone involved in the project worked long hours and shed a lot of sweat and tears to go live on time and on budget.  Seems like the project was a success!...

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