Fiskars was looking for a more effective approach to managing customer support. The company reached out to Simplus for implementation of Service Cloud. ...
Support tickets carry a lot of valuable customer data with them. SilencerCo wanted to use this data in a smarter way. They asked Simplus to help. ...
Sales, loyalty, and repeat business—all high priorities for business. Wilson & Bradley wanted to improve but wasn't sure how to with outdated systems....
Sometimes, our customers feel shopping for Salesforce involves lots of uncertainty about picking the best choice. But you don’t have to shop alone. ...
When EnergyAustralia found its existing systems not handling customer service workload efficiently, it came to Simplus to find a better way....
To realize the most business value, SOPA moved sales, service, marketing, and more all onto the cloud, but needed an expert partner to do it right. ...
The demand for automation is strong. To stop losing potential revenue and renewals, Aerohive reached out to Simplus for a Salesforce Quote-to-Cash solution. ...
We are thrilled to announce Allan as a new Delivery Manager here at Simplus. Allan brings years of experience and keen expertise on Service Cloud....
Quick support and transparency into case information are crucial for field agents. That's what Advantor was looking for with Service Cloud and FSL....