Our Integrated Commerce solutions address every aspect of your inquiry-to-cash business cycle. Our approach enables our clients to achieve increased revenues, reduce costs, and differentiate themselves in the marketplace.

Our Inquiry to Cash Model
Where are your customers having the most difficulty interacting with you? Where are you seeing the greatest amount of internal inefficiencies and costs as it relates to how you service your customers? EDL’s Inquiry to Cash solution is targeted at enhancing some or all of your business processes. This allows us to break down the business processes into sub processes, and analyze the disconnects as it relates to functional and technical issues. We can then look at the challenges in small process domains, which enables us to identify the greatest ROI for your IT investment.

Integrated Commerce
EDL’s business is set up to best address the challenges of optimizing the Inquiry to Cash business process. We believe this structure is the most efficient and effective way to organize our business to serve your needs as it relates to addressing issues around Inquiry to Cash.

We map our service offerings to meet and solve your business’ challenges.

The key to enhanced customer experience and a shorter sales cycle is access to complete, meaningful and accurate data. EDL delivers eCommerce solutions that tap innovation and value across the entire enterprise to achieve high performance.

EDL's Cloud Computing allows you to build more and better applications with less cost and less hassle. Corporate developers everywhere are using Force.com to build business applications beyond sales automation to support core enterprise functions such as finance, human resources, marketing and document management.

Sales and Marketing Automation enables you to maximize operational efficiencies and provide your customers with flexible delivery options. This concept encompasses traditional Customer Relationship Management which allows companies to generate demand and identify qualified leads so you can focus on the effectiveness of marketing campaigns, revenue growth, and overall business success.

EDL's fully-integrated solution provides connectivity, data transformation, intelligent routing and web-management capabilities to connect the dots in your business. We work with several data migration products, such as Cast Iron, Oracle Fusion and Sterling's Gentran Information Services, to provide a customized integration solution.

EDL makes use of the "Cloud Computing" open environment to architect on-demand virtual call centers, with a single point of visibility and control for supervisors to manage distributed workforces located in disparate geographies.

As business intelligence technologies improve, so does EDL's ability to implement state-of-the-art solutions that are tailored to fit the specific needs of your organization. Our business experience, technical expertise, consultative approach, and commitment to client success are the hallmarks that distinguish our Business Intelligence solutions and provide clients with real and measurable results.

If your company's current inquiry-to-cash workflow architecture needs more horsepower, or you're just ready to leap ahead of the competition, EDL's CashIQ Diagnostic will help you define where you are, where you want to go, and the best way to get there.