Our white papers provide insightful information on industry and market trends, key technologies, and innovative approaches to addressing IT challenges. To download a white paper, click on the link below and complete the registration form.
Integrated Commerce - A Blended Approach to B2B eCommerce and CRM(PDF - 1.9 MB)
This valuable business approach combines best-in-class customer relationship management systems with eCommerce. By bridging the gap between these two distinct technologies, business-to-business organizations are able to fully capitalize on the benefits of both platforms. Integrated Commerce has emerged as the way for organizations to fully realize the benefits of both technologies.
Achieving Integrated Commerce with Salesforce.com and Sterling Multi-Channel Selling(PDF - 1.5 MB)
These recommendations for eCommerce and CRM integration can help businesses achieve a significant marketplace advantage. Considering the complexities and costs, Integrated Commerce is a more effective IT and business solution than managing disparate systems. This paper is a useful tool for any company considering or pursuing a state-of-the-art commerce solution.
Business Intelligence Insights for B2B Marketers Webinar (WMV - 16.8 MB)
EDL Consulting recently presented a Webinar on how to optimize key performance indicators through a data-driven approach leveraging Order Management and Transaction data. For those who were unable to attend, you may download a recording.
