The objective of CashIQ Analysis is to obtain a comprehensive understanding of how customer inquiries are received, processed across functional silos, and fulfilled in order to optimize and transform these processes via internet technology. In order to do this, we map a complete inquiry-to-cash cycle for customer-facing business processes by starting from the inquiry and working our way back to fulfillment.

The CashIQ Method:

1. Identify major functional areas
2. Identify activities
3. Identify supporting systems
4. Identify and record bottlenecks
5. Measure and record cycle time elements
6. Define optimized processes and ROI opportunities

CashIQ Deliverables

Opportunity Assessment
The prioritization of initiatives identified during CashIQ Analysis is based on degree of alignment with business goals, degree of contribution to future state architecture, magnitude of business value, and magnitude of cost.

Business Case
Provide a detailed description of dependencies, business and impact, revenue opportunities, and cost magnitude (low-med-high estimates).